Welcome to Medical Negligence Solicitors London, operated by JF Law Limited (“we”, “us”, “our”). We are committed to safeguarding the privacy of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable laws and regulations.
JF Law Limited is authorised and regulated by the Solicitors Regulation Authority (SRA No. 619586).
By using our website, you consent to the terms of this Privacy Policy.
Data Controller
JF Law Limited is the data controller for the purposes of data protection legislation.
Our registered office is Champions Business Park, Arrowe Brook Road, Birkenhead, Wirral CH49 0AB.
For any queries regarding this policy or your personal data, you can contact our Data Protection Officer (DPO) at info@jflaw.co.uk.
What Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, title, date of birth, and gender
- Contact Data: Address, email address, and telephone numbers
- Case Information: Details relating to your enquiry or legal matter
- Financial Data: Payment details if relevant to our services
- Technical Data: IP address, browser type and version, time zone setting, and operating system
- Usage Data: Information about how you use our website and services
- Marketing and Communications Data: Preferences in receiving marketing from us
We do not collect special categories of personal data through our website unless you provide it voluntarily, for example by submitting an enquiry concerning a medical negligence matter.
How We Collect Your Information
We collect personal data through:
- Direct interactions (e.g., forms on our website, telephone enquiries, email)
- Automated technologies (e.g., cookies)
- Third parties or publicly available sources (e.g., referral sources, medical experts)
How We Use Your Information
We use your personal information to:
- Deliver legal services and advice
- Manage our relationship with you
- Verify your identity
- Conduct conflict checks
- Fulfil legal, regulatory, and compliance obligations
- Administer our website, including troubleshooting, data analysis, and improvements
- Market related services (with your consent)
We will only use your personal data where the law allows us to do so.
Legal Bases for Processing
We rely on the following legal bases to process your data:
- Performance of a contract
- Compliance with a legal obligation
- Legitimate interests (e.g., to keep our records updated and to study how clients use our services)
- Consent (for marketing or certain types of sensitive data)
Marketing
We may send you marketing communications about services we believe may interest you. You have the right to opt out of receiving marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.
Disclosure of Your Information
We may share your information with:
- Employees, contractors, and advisers
- Service providers (e.g., IT and system administration services)
- Third parties involved in your matter (e.g., medical experts, barristers)
- Regulators and authorities where required by law
- Our insurers or auditors
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
International Data Transfers
We do not generally transfer your data outside of the United Kingdom. If it becomes necessary, appropriate safeguards will be in place.
Data Security
We have implemented appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying legal, regulatory, accounting, or reporting requirements.
Typically, case files are retained for six years after closure, unless a longer period is justified.
Your Legal Rights
You have the following rights under data protection law:
- Right to access your data
- Right to correct inaccurate data
- Right to request erasure
- Right to object to processing
- Right to restrict processing
- Right to data portability
- Right to withdraw consent
To exercise any of your rights, please contact info@medicalnegligencesolicitorslondon.co.uk.
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
